Tag Archives: serving Japanese customers

One-Minute Insight: What Japanese Say About Foreign Customer Service

What do Japanese say about our customer service when we’re not around? And what can we do about it? The answers are a click away.

This is a new on-line training concept I recently developed with the help of a friend. A big mahalo to Roberto De Vido for help on the graphics and visuals!

Feedback is welcome. My first installment, so go ahead and click it, it’ll only take a minute!

Advertisements