One-Minute Insight: What Japanese Say About Foreign Customer Service

Posted on January 8, 2013 | 2 Comments

What do Japanese say about our customer service when we’re not around? And what can we do about it? The answers are a click away.

This is a new on-line training concept I recently developed with the help of a friend. A big mahalo to Roberto De Vido for help on the graphics and visuals!

Feedback is welcome. My first installment, so go ahead and click it, it’ll only take a minute!

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2 Responses to One-Minute Insight: What Japanese Say About Foreign Customer Service

  1. Amal | January 17, 2013 at 4:48 pm | Reply

    Great video, short sharp and to the point. Do you tips for any other cultures in the world

  2. Tim Sullivan | January 17, 2013 at 5:04 pm | Reply

    Thanks Amal,
    Got some ideas in the works. Any ideas or requests? :)

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